McDonald's, a global leader in the fast food industry, serves millions of customers daily. Committed to "making delicious feel-good moments easy for everyone," they cater to people of all ages and backgrounds. With over 1.9 million employees, McDonald's focuses on providing quality food and exceptional service.
At a Glance
A closer look at how we helped
McDonald's aimed to support their leaders with advanced coaching skills. The ILM 7 Qualification from Coaching Focus Group provided a comprehensive and challenging professional development program. As Meeta Zakharia put it, the program allowed her to "explore [herself] as a leader and one which has challenged [her], to become a better leader for [herself] and [her] team." The diverse cohort and community-style approach led to a deeper learning experience, with participants "sharing experiences, current challenges, and solutions."
How Coaching Focus Group swoops in to tackle McDonald's needs
Coaching Focus Group provided a solution that was not just about imparting knowledge, but also about creating a diverse and supportive learning environment. The program was designed to challenge and support the participants, leading to personal and professional growth.
The ILM 7 Qualification helps McDonald's leaders refine their coaching practice
The ILM 7 Qualification helped McDonald's leaders refine their coaching practice, deepen their understanding of psychological principles, and gain an understanding of coaching at a strategic and organisational level. This has equipped them to become better leaders for themselves and their teams, as evidenced by Meeta's testimonial.