Jan Doyle

Jan is a training and coaching consultant, facilitator and qualified coach, specialising in leadership, coaching, mentoring, sales, and service. She is passionate about helping people learn and develop their true potential. She is passionate about helping people grow, identifying and nurturing their ability to perform to the best they can be. Her coaching, consultancy, and delivery of projects to a wide portfolio of clients has been received with consistently positive feedback and references. She held senior sales and service leadership roles at British Airways in the UK and US, helping teams and individuals to drive organisational performance. She studied Human Resource Management at Leicester University which she has practically applied working with clients across the globe.

Jan is an ILM qualified Coach and Mentor (ILM Level 5 Cert) specialising in business performance and Mental Health First Aider. She aims to provide a professional, ethical, non-judgmental and safe environment where coaching clients can reach their potential and achieve more than they dreamed of, she really enjoys seeing the joy and excitement when a client has that 'lightbulb' moment

- Training & Development Consultant/Coach: UP Training & Development Ltd.

- British Airways plc: Business Sales Manager UK&I Sales.

- Contact Centre Telesales Manager UK. Telephone Sales Manager US. Sales & Customer Service Training Advisor. Fleet Manager Europe & Concorde

- DipHRM: Diploma in Human Resource Management - University of Leicester

- ILM Level 5 Certificate in Coaching & Mentoring

- Myers Briggs (MBTI) qualified practitioner

- Member of the Association for Coaching

- Chartered Fellow of The Institute of Leadership & Management

- MHFA England certified Mental Health First Aider

-Marketing in Action module - Open University

It was like magic! During the coaching we worked through the vision, and structure, focussing on benefits and preparing for questions or comments. It resulted in a very effective presentation that was so clear and watertight that absolutely nobody had any questions at the end. It feels all the more rewarding that Jan is not telling me what to do or advising really, it’s all about her asking the right questions and my brain working out what to do”.

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“This was a very helpful and well-executed coaching session. Jan demonstrated great flexibility by quickly responding to my objective for the session. Jan demonstrated excellent listening skills, she asked some insightful, thought-provoking questions, she challenged my thinking in a very supportive and constructive way. I also found the final coaching evaluation exercise very helpful as it clearly demonstrated how much I have gained through the experience of coaching with Jan”

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