Learn how to transform people performance within your teams and organisation, through our tried and tested ILM Level 5 qualification programme.

Aimed at those wishing to be impactful internal coaches or mentors, this programme will equip you with the skills needed to undertake effective coaching interventions. The tools and techniques shared by our experienced facilitators have been purposefully designed for best practice in the workplace and evidence of your successes will form your qualification portfolio. Completion will provide you with an internationally recognised coaching qualification, equivalent to a foundation level degree, supported throughout your journey by our customer care team (all of whom have undertaken this programme themselves!).

Who is the ILM Level 5 for?

Our ILM Level 5 Certificate in Effective Coaching and Mentoring is aimed at Managers or HR/L&D professionals who wish to become an internal workplace coach or mentor and be part of the organisations internal coaching pool. We have tailored the delivery of this programmes to provide them to right level of confidence and competence to ensure safe and effective practice within the workplace.

This would also be a good introductory qualification for someone considering a career as an external coach.

There are no entry requirements for this qualification.

Benefits for the Individual

Understanding Coaching

Gain a critical understanding of the role, responsibilities, behaviours, skills and values required of an inhouse workplace coach or mentor

Understand the Benefits

Deepen your understanding of the benefits coaching and mentoring can have on the individuals and at an organisational level

Understand Yourself

Be able to critically assess your own skills, behaviours and knowledge as a coach or mentor


Provide evidence of your own development as a coach or mentor through the qualification

Career Development

Plan your career development with regard to coaching and mentoring

Develop the skills

Finish with the skills needed to be an effective workplace coach

Benefits for the Organisation

Skills and Knowledge

Ensure internal coaches are fully equipped with the skills, knowledge and ethical understanding they need to effectively coach and/or mentor


Encouragement for internal coaches to provide effective support for the development of others and improve their performance

Embed the Culture

Help embed a coaching and mentoring culture in your organisation

What do I need to do and how long does it take?

To gain the ILM Level 5 qualification, you will need to compile a portfolio of evidence throughout the programme, which consists of:

  • Records of a minimum 24 hours workplace coaching or mentoring
  • 3 written assignments, focused around your understanding of coaching and application and review of your practice
  • 2 book reviews of our recommended reads
  • Evidence of your own learning and development, including tutorial notes, supervision notes and reflections

The journey from the start of the programme, through to completing the qualification, usually takes 12-15 months.

Programme Support


Access to online videos, documents and other resources to support the journey


Pre, mid and post programme calls with your tutor

On Programme Support

Learner support available from start to finish from tutor/s and support team

Programme Logistics

For the Individual

We host ILM Level 5 programmes regularly, which are available for individuals to attend in order to gain the qualification.

If the current dates do not work for you, please register your interest in the form below and we will keep you up-to-date with future programmes.

For a Group/Organisation

We can deliver this programme virtually or at a location of your choosing, with a key focus on developing a coaching and/or mentoring strategy within your organisation.

Enquire about our ILM Level 5 progamme