• ILM Level 5 Certificate in Effective Coaching and Mentoring


This programme is specifically designed to train individuals as internal coaches and/or mentors and to provide them with the right level of competence and confidence to ensure safe and effective practice as an internal workplace coach or mentor.


Programme - Spring 2021

Delivery Method - Virtual classroom, via Zoom.

Cost - £2,295 + £175 ILM Registration Fee +VAT

Dates and Times

Workshop 1 - 9th & 10th March 2021 - 9am-5pm

Workshop 2 - 27th and 28th April 2021 - 9am - 5pm

Workshop 3 - 15th June 2021 - 9am - 5pm

Sessions will run from 9am-11am, 12pm-2pm and 3pm to 5pm each day.

Next Steps

To book your place on this programme, click the button below and complete the registration form. Once done, our team will be in contact and arrange the pre-programme introduction call, send all relevant materials and answer any questions you may have on the programme.

Sign up

To sign up to our next programme, please click below and complete the attached form

ILM Level 5 Certificate Outline

Approach for Covid

Because of the complications of Covid and the future uncertainty of how we will be able to deliver, we have booked a venue for face-to-face workshops, as well as a backup option if that is more appropriate closer to the time.

For both options, the dates of the workshops will remain the same, but a decision will be made on the most suitable format at least one month before the start of the first workshop.


This will be delivered at Lift, in Islington from 9am – 5pm on each workshop day, with lunch included.

This will be in our tried and tested format of group learning, small breakouts for practice and a ‘community’ approach.


If we do have to go virtual, each workshop day will be split into three 2-hour sessions, starting at 9am, 12pm and 3pm each day – with hour long breaks to refresh.

Our virtual style closely imitates our face-to-face, so we chalk and talk, don’t use PowerPoints and aim to make the sessions as inclusive an interactive as possible. We still breakout for practice in the meetings to allow you to apply the new tools and skills learned in a safe controlled environment.

Our preferred platform is Zoom.

Target Audience

The ILM Level 5 Certificate is aimed at managers or HR/L&D professionals who wish to become an internal workplace coach or mentor and be part of the organisations internal coaching pool.

Our Approach

Our ILM Level 5 programme follows the prescribed ILM syllabus whilst retaining our unique delivery style and method.

Our approach is highly experiential, engaging and focused on the practical – what works at work. Our intent is not only to deliver an outstanding ILM accredited programme but to ensure that the participants leave with the practical capability to coach and mentor at work and really make a positive impact on their own performance and to that of their organisation.

Programme Structure

The Level 5 certificate programme consists of:

  • Fifteen 2-hour Sessions, split into 3 workshops
  • Pre, mid and post programme 1:1 calls with your Tutor
  • Provision of extensive online resources
  • Telephone check-ins with Tutor as required
  • Undertaking 24 hours minimum of formal workplace Coaching

Successful candidates will be required to produce a portfolio of evidence consisting of the following assignments:

  • Assignment 1: Understand the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context
  • Assignment 2: Undertaking Effective Coaching or Mentoring within an Organisational Context
  • Assignment 3: Reviewing Own Ability as a Coach or Mentor within an Organisational Context

In addition, we ask candidates to read and review at least two books from our core reading list.

Benefits for the Individual

Understand Coaching

Gain a critical understanding of the role, responsibilities, behaviours, skills and values required of an inhouse workplace coach or mentor

Understand the Benefits

Deepen your understanding of the benefits coaching and mentoring can have on the individuals and at an organisational level

Understand Yourself

Be able to critically assess your own skills, behaviours and knowledge as a coach or mentor


Provide evidence of your own development as a coach or mentor through the qualification

Career Development

Plan your career development with regard to coaching and mentoring

Deliver Coaching

Be able to plan and deliver effective coaching within your organisation and be Champion for the development of coaching.

Benefits for the Organisation

Skills and Knowledge

Ensure the internal coaches you develop are fully equipped with the skills, knowledge and ethical understanding they need to effectively coach and mentor people within your organisation


Encouragement for internal coaches to provide effective support for the development of others and improve their performance

Embed the Culture

Help embed a coaching and mentoring culture in your organisation

Enquire about our ILM Level 5 Programme

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