• ILM Level 5 Certificate in Effective Coaching and Mentoring


This programme is specifically designed to train individuals as internal coaches and/or mentors and to provide them with the right level of competence and confidence to ensure safe and effective practice as an internal workplace coach or mentor.

Details and Approach

Programme - Autumn 2021

Location - Lift, Islington - London - See on Google Maps

Cost - £2,295 + £175 ILM Registration Fee +VAT

We are planning to deliver this face-to-face at the above venue, assuming it is safe and advisable to do so. We will monitor the situation and keep attendees informed with our thinking - a final decision will be made no less than 1 month prior to the workshop dates. If need be, we will use the same dates and times and undertake workshops virtually - this may mean a blended approach. Virtual workshops are still tutor lead, group learning sessions, don't involve PowerPoints and have lots of space for practice.

Dates and Times

Workshop 1, days 1 and 2 – 8th and 9th September

Workshop 2, days 3 and 4 – 13th and 14th October

Workshop 3, day 5 – 24th November

Each workshop days runs from 9am - 5pm.

What is Included?

When you attend our Open ILM programme everything you will need is included; from pens, notebooks and workbooks, through to lunch and refreshments.

Next Steps

To book your place on this programme, click the button below and complete the registration form. Once done, our team will be in contact and arrange the pre-programme introduction call, send all relevant materials and answer any questions you may have on the programme.

Sign up

To sign up to our next programme, please click below and complete the attached form

ILM Level 5 Certificate Outline

Target Audience

The ILM Level 5 Certificate is aimed at managers or HR/L&D professionals who wish to become an internal workplace coach or mentor and be part of the organisations internal coaching pool.

Delivery Method


We have planned face-to-face delivery at Lift in Islington. Our style is inclusive, collaborative and experiential. Our experienced tutors will present models and theories to the group and build it through discussion and challenge - we want to make the theory work for you. Each afternoon session will involve practice of the new skills and models learnt, include observations from tutors and reviews and reflections as a group.


If we have to go virtual, each traditional workshop day will be split into three 2-hour sessions, starting at 9am, 12pm and 3pm each day – with hour long breaks to refresh.

Our virtual style closely imitates our face-to-face, so we chalk and talk, don’t use PowerPoints and aim to make the sessions as inclusive an interactive as possible. We still breakout for practice in the meetings to allow you to apply the new tools and skills learned in a safe controlled environment.

Our preferred platform is Zoom.

Our Approach

Our ILM Level 5 programme follows the prescribed ILM syllabus whilst retaining our unique delivery style and method.

Our approach is highly experiential, engaging and focused on the practical – what works at work. Our intent is not only to deliver an outstanding ILM accredited programme but to ensure that the participants leave with the practical capability to coach and mentor at work and really make a positive impact on their own performance and to that of their organisation.

Programme Structure

The Level 5 certificate programme consists of:

  • Five workshop days, split into three workshops
  • Pre, mid and post programme 1:1 calls with your Tutor
  • Provision of extensive online resources
  • Telephone check-ins with Tutor as required
  • Undertaking 24 hours minimum of formal workplace Coaching

Successful candidates will be required to produce a portfolio of evidence consisting of the following assignments:

  • Assignment 1: Understand the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context
  • Assignment 2: Undertaking Effective Coaching or Mentoring within an Organisational Context
  • Assignment 3: Reviewing Own Ability as a Coach or Mentor within an Organisational Context

In addition, we ask candidates to read and review at least two books from our core reading list.

Benefits for the Individual

Understand Coaching

Gain a critical understanding of the role, responsibilities, behaviours, skills and values required of an inhouse workplace coach or mentor

Understand the Benefits

Deepen your understanding of the benefits coaching and mentoring can have on the individuals and at an organisational level

Understand Yourself

Be able to critically assess your own skills, behaviours and knowledge as a coach or mentor


Provide evidence of your own development as a coach or mentor through the qualification

Career Development

Plan your career development with regard to coaching and mentoring

Deliver Coaching

Be able to plan and deliver effective coaching within your organisation and be Champion for the development of coaching.

Benefits for the Organisation

Skills and Knowledge

Ensure the internal coaches you develop are fully equipped with the skills, knowledge and ethical understanding they need to effectively coach and mentor people within your organisation


Encouragement for internal coaches to provide effective support for the development of others and improve their performance

Embed the Culture

Help embed a coaching and mentoring culture in your organisation

Enquire about our ILM Level 5 Programme

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