Following extensive research and insights we have developed an Audit Framework which enables us to clarify the relevance and purpose of coaching within an organisation.
Our Auditing Tool identifies to what 'level' (Tactical, Operational, Strategic or Cultural) coaching is being used and whether this is appropriate to what the organisation is trying to achieve.
From this analysis we provide an assessment of where coaching is impacting upon your business and whether this is relevant or indeed needed.
Tactical level - Coaching is neither widespread nor embraced by the organisation. Any coaching that occurs results from local initiatives, typically for very specific purposes, and isn't subject to any organisation-wide standards or controls.
Operational level - The value of coaching has been acknowledged by the organisation and time and budget have been committed to introducing coaching, either on a formal one-to-one basis or to train managers in coaching skills (or both).
Strategic level - Coaching is clearly supported and encouraged across the organisation, subject to a well defined strategy and process, as well as being evaluated using a robust and consistent approach, with outcomes being directly tied to business objectives.
Cultural level - Coaching is evident in formal and informal contexts, and is universally accepted as a normal and expected way of interacting between colleagues at all levels.
We use a comprehensive suite of tools, check-lists and templates to examine how coaching is being delivered, what it is delivering and understand how this relates to individual, team and organisational needs.
Through verbal and documentary investigation, our Audit provides essential information about the current status of your coaching implementation and intelligence for determining how to carry your investment and effort forward in a more effective and efficient way.

Clive's consulting focus is auditing and evaluating workplace coaching.